Frequently Asked Questions

You may have some questions about our academic writing service. A few common and frequently asked questions have been answered here.

1. Do you keep our orders confidential??

Totally, Top Tutor Bay keeps all of their customer’s information private. Either it is personal data or information related to orders; we do not disclose it to anyone. You can learn more about it in the Confidentiality policy.

2. Who will be writing my essay/paper??

We have a team of professional writers who have a minimum degree of bachelors in their respective fields from well-known institutes. They all are well-trained and skilled in their area of study. None of them possess a CGPA of less than 3.0. They all cleared our tests with 80 or above marks. They also achieved a 80 or above marks in a sample work by Grammarly.com. We find the best writer for you from our team based on the topic or subject of your assignment.

3. Where does your company look for professional writers??

We search for freelance academic writers in specialized LinkedIn groups and other social media platforms. We have hired a number of academic writers to cover every area of study. This is how we quickly identify if we have a suitable writer available on our team to do your assignment.

4. Are all the academic writers' well-paid for their work??

We calculate the salary of every freelance writer in accordance with the number of pages, deadline, and academic level of all the work that he has done during the month. We make sure that our employees are happy with their earnings in the same way that we ensure that customers are provided with the best quality work.

5. Where is this company located??

We are a United States based academic assistance corporation. We have multiple offices in other countries.

6. What if I am not satisfied with the provided paper??

In case if you don't find our work satisfactory, you can always ask for up to three free revisions. Learn more about it in our revision policy. If you are still not happy with our work, you can ask to change the writer for your paper. If all of it fails, contact our manager so together we can come up with a satisfactory solution.

7. What if the provided paper contains plagiarism??

This can never be the case. We make sure that our papers are absolutely original and plagiarism-free. We also make sure to use the right citation styles to avoid unintentional plagiarism. All our papers are passed through a plagiarism-check test before providing it to the customer. These tests are conducted through well-known plagiarism tools called Turnitin and SafeAssign.

8. Does your company keep a copy of the paper provided to me in the database??

As soon as the paper provided to you is approved, you will obtain all its rights. However, we keep a copy of it on our system so we can ensure the plagiarism-free status of all our work.

9. How will I receive my ordered paper??

You will be notified with an email that will allow you to preview your paper before approving it. During that time, you can ask for free revisions and changes. Approve it, once you are completely satisfied with it

10. If I don’t find the provided paper as satisfactory, will there be a refund??

Yes. We have a refund policy for certain situations. Learn more about it in our Money Back Guarantee document.

11. Can I, in any way, directly contact the writer assigned to me??

Our support team is 24/7 available for you to address all your urgent questions. Otherwise, you can always leave a comment in the message section for your writer.

12. What do you mean by a complex assignment??

By complex assignment, we mean any paper that requires more efforts and skills. The writers responsible for writing such papers need to be accordingly compensated. Thus, we change 20-30 percent extra for such assignments. Following is the list of the subjects whose papers come under our category of complex assignments. Architecture Computer Science Mathematics Statistics Engineering Accounting Chemistry Finance Physics Investments Biology Others All the ordered papers on these subjects will be 20-30 percent extra charged. Our support team analyses every order placed and if they conclude that your order comes under the category of ‘others’, you will be asked to pay 20-30 percent more of the initial price and a link will be provided to you to do so.

Frequently Asked Questions

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